Under the User Profiles screen, select the option ‘Manage User Profiles’, then search for the user who has deleted the files. Once logged into the SharePoint admin centre, click on ‘More Features’ on the left side, then click on the Open button under the ‘User Profiles’ option. Once logged into the Admin centre, click on the ‘Show all’ menu option on the left side of the screen to list all the options and then click on the ‘SharePoint’ option to open up the SharePoint Admin Centre.
OneDrive recovery: The stepsįirst you need to log into the Microsoft 365 admin portal as a Microsoft 365 administrator, which can be found at. This is an article which describes how to gain access to the users OneDrive and restore the missing file(s). However, what happens when that one user within the business accidently deletes that one file which they really need? Although people can recover their own files, sometimes people are not technical and they aren’t confident enough to go through the steps to recover the files and instead ring the IT help desk or the managed service provider.
Like a lot of businesses these days, Microsoft 365 with OneDrive is being used to store documents of all sorts, whether it’s for business use or personal, the storage, deletion and recovery is the same.
Recovering deleted files in OneDrive as an admin
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